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Terms & Conditions

Valentina’s Flowers & Gifts renders its services subjecting to the following Terms & conditions. By accessing, viewing, or using this site, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed & written contract binding you to these Terms and Conditions. Valentina’s Flowers & Gifts reserves the right to change these Terms and Conditions at any time, effectively by posting on this site.
Substitution
To ensure a timely delivery of your order, Valentina’s Flowers & Gifts reserves the right to substitute flowers and materials of equivalent value and or material if necessary without any prior notice depending on availability.
Exchanges / Refunds
All perishable goods sold are non-exchangeable and non-refundable.

In the event of an issue, please email the picture of the gift within 24 hours from the time received and Management will weigh up, conclude and revert within the same day.

Cancellation of Orders
To deter credit card fraudulence there will be no cancellations once order has been paid nor any costs refunded.
Currency

 

Costs are accrued in Singapore dollars only and NO GST is applicable for all items.

Occasions

 

Items ordered during Valentine’s Day period (1 Feb to 14 Feb), Christmas Day, Mother’s Day, Chinese New Year and other festive seasons are subjected to changes in costs due to island wide demand.

Delivery

Pleases view our Delivery policy

Payments

 

Upon successful order, you will receive an Email Confirmation.

We accept payment through Visa / MasterCard / PayPal / Fund Transfer via Bank.